Category Archives: cPanel

cPanel being one of the most popular and widely used control panel in hosting
We share few tips which we come across while working day in and day out.

Disable WordPress plugins from PHPmyadmin

You can easily disable all WordPress plugins directly from your database. This is useful when you have problems with your WordPress installation, such as not being able to log in to the admin Dashboard, or having blank pages on the website.

If you don’t know which is the database used by your WordPress website, you can check the DB_NAME variable in the WordPress configuration file – wp-config.php. This file is usually located in the document root directory of your application and can be opened via the File Manager in cPanel.

To disable all plugins, go to phpMyAdmin in cPanel and select your WordPress database from the menu on the left.

Browse the table wp_options and find the option active_plugins. Click the pencil icon to edit the table. Its content will vary, depending on what plugins you have enabled. For example, if you have the Akismet and Hello Dolly plugins enabled, the code there will be:

1	a:2:{i:0;s:19:“akismet/akismet.php”;i:1;s:9:“hello.php”;}

To disable all plugins, simply delete the code and click the Go button to save the change.

Please note that this table may have a different prefix instead of wp_. You will see the correct prefix of the database once you access the phpMyAdmin tool and select the the WordPress database.

Disabling the plugins in this way will not delete them from your WordPress application. They will simply be deactivated. You can easily activate them from your WordPress admin area at any time.

softacalous Blank Screen cPanel/WHM

While trying to access softacalous from WHM > Plugins >

I was just getting White Screen

The tried disabling and enabling ioncube loader from WHM > Tweak Settings,

However the issue persisted

So I went ahead and reinstalled using below steps

the Softaculous folder here:

root@server1 [/usr/local/cpanel]# rm -rf /usr/local/cpanel/whostmgr/docroot/cgi/softaculous

root@server1 [/usr/local/cpanel]# wget -N http://files.softaculous.com/install.sh
–2017-07-25 12:03:36– http://files.softaculous.com/install.sh
Resolving files.softaculous.com… 192.198.80.3
Connecting to files.softaculous.com|192.198.80.3|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 4920 (4.8K) [application/x-sh]
Saving to: `install.sh’

100%[==================================================================================================================================================================>] 4,920 –.-K/s in 0s

2017-07-25 12:03:36 (279 MB/s) – `install.sh’ saved [4920/4920]

root@server1 [/usr/local/cpanel]# chmod 755 install.sh

———————————————-
Welcome to Softaculous Apps Installer
———————————————–

ln: creating symbolic link `/usr/local/cpanel/base/frontend/paper_lantern/softaculous/enduser’: File exists
ln: creating symbolic link `/usr/local/cpanel/base/frontend/x3/softaculous/enduser’: File exists
///////////////////////////////
// INSTALLING SOFTACULOUS :
// 1) CONFIGURING universal.php
// 2) FETCHED A LICENSE
// 3) UPDATING Categories
// 4) UPDATING Scripts List
// 5) UPDATING Installed Scripts List
// 6) SETTING A CRON JOB
// 7) DOWNLOADING SCRIPTS
///////////////////////////////

Syntax OK

Now softaculous is working fine

Cloudflare with Engintron

We had a issue where domain which is using cloudflare and server had engintron those domains were not working correctly

Engintron does support Cloudflare . There are few custom rules which needs to be setup from

WHM > Plugin > Emgintron > Edit your custom_rules for Nginx

For domains which have dedicated IP below is the rule which needs to be added

if ($host ~ “oxyxxxxx.com”) {
set $PROXY_DOMAIN_OR_IP “173.1xx.xx5.xxx”;

}

Where you need to set right domain name and right IP associated with domain

If using a shared IP address below is the rule that needs to be added in

Edit yourcustom_rules for Nginx and add below statement

set $PROXY_DOMAIN_OR_IP “XXX.XXX.XXX.XXX”;

Where you need to set shared IP in above example

error connection dropped by imap server. query capability

Was getting the error for squirrel mail on cpanel server

On Investigating could see issue was in Dovecot

Below is the fix I used

It’s possible that this can be rectified by increasing “Maximum Size of a Mail Process (MB)” under
Main >> Service Configuration >> Mailserver Configuration in WHM.

Once I did it the squirrel mail start working like a charm 🙂

IDN Addon Domain Issue

We had been working on adding an IDN addon domain in cPanel and received invalid domain name.

Internationalized domain name – Wikipedia
An internationalized domain name (IDN) is an Internet domain name that contains at least one label that is displayed in software applications, in whole or in part, in a language-specific script or alphabet

Domain cannot be added directly in cPanel because domain contains at least one label

Domain Name : lamé.com

We need to use below converter to convert the IDN to ASCII

http://idna-converter.com/?decoded=lam%C3%A9.com&encoded=&doencode=Encode+%3E%3E

Unicode url/domain: lamé.com

ASCII/Punycode (ACE) : xn--lam-dma.com

Once domain is converted in ASC can be added in cPanel.

Adding International Character domain in cpanel

To add international characters as domain name in cpanel

First it need to be converted to unicode to punycode using http://idna-converter.com/

Once done the domain name can be added accordingly

***** FATAL: Failed to download updatenow.static from server: The system cannot update the /var/cpanel/sysinfo.config file. at /usr/local/cpanel/Cpanel/GenSysInfo.pm line 115.

While trying to upgrade cpanel to new version was getting error

FATAL: Failed to download updatenow.static from server:

The issue was due to corrupt RPM

I used the below fix to resolve this issue

mkdir /root/old_rpm_dbs/

Now move the original RPMs to the new folder

mv /var/lib/rpm/__db* /root/old_rpm_dbs/

Finally rebuild the RPM database

rpm --rebuilddb

Now you can force an update of the cPanel server and it should work again.

/scripts/upcp -force

Parse html as PHP is easyapache 4

Normal rule in .htaccess to parse html files as php on easyapache 3 are not working on easyapache 4

#AddType application/x-httpd-php .php .htm .html

#<FilesMatch “\.(htm|html|php)$”>
#SetHandler application/x-httpd-php56
#</FilesMatch>

Below is the code which will need to be added In cpanel, multiphp manager will add the following for force a specific
version of php:

# php — BEGIN cPanel-generated handler, do not edit
# Set the “ea-php54” package as the default “PHP” programming language.

AddType application/x-httpd-ea-php54 .php .php5 .phtml

# php — END cPanel-generated handler, do not edit

Make sure the AddType and the selected php version matches! So there we go, simple when you know how.

[RVSiteBuilder] Cannot connect using curl_init

While working on one of the issues came across the error cannot connect using curl_init in rvsitebuilder

The issue was a simple fix by skipping DNS checking by creating below file using command

touch /var/cpanel/rvglobalsoft/rvsitebuilder/var/skip_validate_domain

The issue got resolved with this fix

DNS error bad owner name (check-names) /tmp/cpanel

While working with one client I was getting below error in DNS

DNS error bad owner name (check-names) /tmp/cpanel

So I went ahead and checked DNS zone file using below command

root@vps [/var/named]# named-checkzone onlinecsource.com /var/named/onlinesource.com.db
/var/named/onlinesource.com.db:56: _autodiscover._tcp.cheapsalesleads.onlinesource.com: bad owner name (check-names)
/var/named/onlinesource.com.db:57: _autodiscover._tcp.cheapsalesleads.onlinesource.com: bad owner name (check-names)
zone onlinesource.com/IN: loaded serial 2017030209
OK

So the error pointed to line 56 and 57 in zone file

Went ahead and deleted the line 56 and 57 and reload DNS zone file

All works good now